Privacy Policy & Cookie Notice

International Medical Center is the data controller responsible for personal data processed through this website. For privacy-related inquiries or requests, users may contact IMC through the official contact channels published on the website or any dedicated privacy contact made available by IMC.

1. Data Collection

• The website does not intentionally collect sensitive medical information through online forms. 
• Users should not submit medical, health, or other sensitive personal information through general website forms unless such information is specifically requested through an authorized IMC digital service. 
• Limited technical and usage data may be collected automatically through analytics, advertising, and security technologies. 
• Data may include: 
  • IP address (anonymized or partially masked)
  • Device and browser information
  • Pages visited and user interactions
  • Website usage patterns
• Certain technical data may be necessary for website security, functionality, and performance. Analytics and marketing-related data, where applicable, will be processed subject to applicable laws and user preferences.

2. Purpose of Processing

• IMC may process website-related data for website operation, security, performance improvement, analytics, user experience enhancement, marketing and outreach where applicable, responding to inquiries, legal compliance, regulatory requirements, and protection of IMC’s rights.

3. Legal Basis for Processing

• IMC processes personal data where permitted under applicable laws, including where processing is based on consent, necessary to provide a requested service, required for legal or regulatory compliance, necessary to protect public health or safety, or necessary for IMC’s legitimate interests without prejudice to the rights and interests of users.

4. Cookies & Tracking

• Strictly necessary cookies may be used to operate the website. Analytics, marketing, and third-party tracking cookies will be used where permitted by applicable laws and, where required, based on the user’s cookie preferences or consent.
• Cookies and similar technologies are used to:
  • Improve website performance and user experience
  • Analyze traffic and user behavior
  • Support marketing, outreach activities and analytics

• Third-party services may also use cookies under their own policies.

  Third-party service providers may include website hosting, cybersecurity, analytics, advertising, search engine, and social media platforms, each processing data according to their role, applicable terms, and privacy practices.

5. IMC Digital Applications

• The website may contain links to IMC digital applications, including the Patient Portal, Careers Portal, and other IMC platforms. These platforms may process additional categories of personal data, including health, employment, account, or transactional data, and are governed by their respective privacy notices and terms of use.

6. External Links

• Website may include links to external websites that are independent from IMC. 
• IMC has no control over their content or policies. 
• Linking does not imply endorsement or responsibility. 
• IMC is not responsible for the content, security, privacy practices, or terms of use of external websites. Users should review the privacy notices and terms of any external website they access.

7. Data Sharing

• IMC does not sell personal data. 
• Limited personal or technical data may be shared with authorized service providers for website operation, security, analytics, marketing where applicable, legal compliance, regulatory requirements, or protection of IMC’s rights.

8. Data Retention

• International Medical Center retains personal, account, and healthcare-related information for as long as necessary to provide healthcare services, maintain patient records, comply with applicable legal and regulatory requirements, resolve disputes, and protect the security and integrity of our services. Where information is no longer required, we take reasonable measures to securely delete, anonymize, or dispose of such information in accordance with applicable laws and internal retention policies.

9. Data Deletion

• Users may request deletion of their My IMC account or personal information by contacting International Medical Center using the contact details provided below. Please note that certain information, including medical records, appointment history, billing information, insurance records, and other healthcare-related records, may be retained where required by applicable laws, regulations, or healthcare record retention requirements. Requests for account or data deletion will be reviewed and processed in accordance with applicable legal and regulatory obligations.

10. Data Security

• IMC applies reasonable technical and organizational security measures to protect website-related data. However, no online system, transmission, or storage method can be guaranteed as fully secure.

11. Cookie Control

• Users can manage cookies through their browser settings and, where available, through the website’s cookie banner or preference center. Some website features may be affected if cookies are disabled.

12. Updates

• This policy may be updated periodically. The updated version will be posted on this page with the effective date. Continued use of the website after publication of updates shall be subject to the updated policy, where applicable.

13. Terms & Conditions

• Please also review IMC’s Terms & Conditions, which govern the use of this website and should be read together with this Privacy Policy & Cookie Notice.